Dial House Dial House Dial House Dial House Dial House Dial House Dial House
Dial House Dial House Dial House Dial House Dial House Dial House Dial House
Dial House Dial House Dial House Dial House Dial House Dial House Dial House
Call for more information on 01234 356555 or if you would like us to contact you simply send us your details.

"Dial House is committed to providing the highest quality care individually planned in a warm friendly and safe environment by well trained efficient staff."

CQC Rating

Nursing Home – Good
Home Care – Requires Improvement


Philosophy of Care

 

Dial House Care Ltd aims to provide its Client's with a secure, relaxed, and homely environment in which their care, well-being and comfort are of prime importance.

 

Dial House is committed to the philosophy of ensuring that those who live in the home should do so with dignity and that they should have the respect of those who support them. They should live with no reduction of their rights as citizens and should be entitled to as full and active life as their physical and mental condition will allow. Irrespective of age or mental/physical disability, residents have a fundamental right to Self-determination and individuality. Equally, they have the right to live in a manner and in circumstances, which correspond as far, as is possible with what is normal in their own homes. This should allow for an individual to continue maintaining their cultural traditions.

 

Carers will strive to preserve and maintain the dignity, individuality and privacy of all Client's within a warm and caring atmosphere, and in so doing will be sensitive to the Client's ever changing needs. Such needs may be medical/therapeutic (for physical and mental welfare), cultural, psychological, spiritual, emotional and social, and Client's are encouraged to participate in the development of their individualised Care Plans in which the involvement of family and friends may be appropriate and is greatly valued. This will be achieved through programmes of activities designed to encourage mental alertness, self-esteem, and social interaction with other Client's and with recognition of the following core values of care, which are fundamental to the philosophy of our Home.